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OUR

POLICIES

Do you offer a single-month pass?

We currently do not offer temporary or single-month club memberships. You may sign up for a No Commitment membership that permits you to cancel anytime.

5-Day Pass
  • Guests can visit the club during regular club hours
  • Guests must be 18 years of age or older
  • Guests must present a valid state-issued I.D. with local residency when visiting a Fitness Connection facility
  • Premium amenities, including basketball courts and swimming pool, are reserved for members and paid day passes only
  • All guests must sign a waiver before working out
  • Pass visits must be used in 5 consecutive days
  • 5-Day passes are for new guests only
Age Limits

You and your family’s safety is a top priority for us.

Age requirements for gym access:

  • Ages 18 and older: Individuals can sign a membership agreement and work out independently
  • Ages 16-17: Parental consent with a signed agreement is required, allowing them to work out independently
  • Ages 12-15: Parental consent is required with a signed agreement, and a parent or trainer must always accompany them
  • Ages 11 and below are prohibited on the fitness floor unless participating in a designated special class
  • Children are not permitted in locker rooms; access is limited to the Kids Club bathroom only
Are former members permitted to use a free pass?

Currently, 5-Day passes are for new guests only.

Are lockers provided?

Lockers are available in our locker rooms on a per-visit basis. 

Lockers are for daily use only. 

  • Please secure your valuables in a locker with a lock, and do not leave them visible inside your car. 
  • Members are responsible for providing their own lock.
  • Locks that are not removed will be opened by Fitness Connection Management and the items left will be donated to a charity of Fitness Connection’s choosing and/or discarded.

Fitness Connection is not responsible for lost or damaged articles inside or outside of the facility.

Are there any age requirements to work out?

The safety of our members and their families is a top priority for us, which is why we have established the following age requirements when utilizing our facilities. 

Ages 18 and older can sign an agreement and work out by themselves.

Ages 16 – 17 must have a parent sign an agreement on their behalf and can work out by themselves.

Ages 12 – 15 require a parent to sign a membership agreement and must have a parent or a Fitness Connection personal trainer with them throughout the course of their workout.

Ages 11 and below are not able to work out unless with a special class and are not allowed on the workout floor.

  • Children ages 11 and under are not allowed in locker rooms.
  • Restroom facilities for these children are available in the Kids Club.
As a member, am I allowed to bring visitors with me?
  • A member may bring a guest with them every day. The same guest may only come once every four months. Some restrictions apply.
  • Guests must be 18 years of age or older.
  • Guests must present a valid state-issued I.D. with local residency when visiting a Fitness Connection facility.
  • Premium amenities are reserved for members and paid day passes only.
  • All guests must sign a waiver before working out.
  • Guests can visit the club during normal club hours.
Basketball Court
  • You must wear proper workout attire, including a shirt and athletic shoes. No undergarments may be exposed at any time
  • No gym bags, backpacks, purses, motorcycle helmets, etc.
  • No bullying, physical contact, pushing, biting, fighting, or profanity
  • No dunking or hanging on rims.
  • No throwing or kicking balls at the walls or ceiling.
  • No gambling
  • At Fitness Connection Management’s discretion, we reserve the right to close the basketball court in order to maintain order and safety.
  • Fitness Connection staff may modify, add to, or otherwise change these rules at their sole discretion
  • Any violations of the above rules will result in your membership being revoked
Billing
  • While our agreement signatures are processed electronically, we offer the option to review a printed copy of the membership agreement before signing. We will also email a copy of the membership agreement for your records
  • An annual fee will be billed once per year, and the specific billing date will depend on when you begin your membership. The details regarding the annual fee can be found in your agreement
  • Monthly billing is automated and conducted through Jonas Fitness, our designated billing company
  • You have multiple options to update your information with us: visit the club, utilize the Member Portal, or contact our Member Services Team
  • Access your account through the designated login portals for Texas, North Carolina, and Nevada
  • Some service agreements entail an obligation period that extends beyond 30 days. Please consult your agreement for specific details regarding your commitment
  • A late fee of $15 will be charged for each overdue invoice. We strongly recommend keeping your billing information updated with us to minimize such incidents. Please ensure your billing details are accurate and functional at least one week before your billing date. You can update your information at the club or by contacting our Member Services Team
Can I add a family member to my account?

Family members may be added to your membership at any time. Pricing may vary depending on current promotions and chosen membership plans. See club for details.

Can I create a goal for both myself and my friend?

No, the app is designed for individual workout tracking. However, if you and your friend are members of the same gym, you can participate together in challenges organized by the club.

Can I have multiple goals simultaneously?

No, you can only set and track one goal at a time within the app.

Can I link multiple third-party apps and devices?

Yes, you can connect and track multiple apps/devices simultaneously.

Can I prepay my membership a year in advance?

Currently, all Fitness Connection memberships are billed monthly.

Can I purchase a day pass?

You may purchase a day pass. Please see the front desk for pricing and details.

Cancellation

While we regret to see you leave, we wish to make canceling your membership as easy as possible. To cancel your membership, you have three convenient options available:

  1. Phone: Call our Member Services Team at 800-922-7898, Monday – Friday, 8AM – 6PM CST
  2. In-Person: Visit your home club and request a cancellation in person
  3. Written: Send a written cancellation request by mail to the following address: Fitness Connection, 2517 Midway Road, Carrollton, TX 75006

Please note that your cancellation request will become effective 30 days after it is received. Any scheduled payments due within that 30-day period will be charged as originally scheduled, and it is your responsibility to fulfill those payment obligations.

Club Etiquette

Please help us make everyone feel welcome and comfortable when working out!

  • Please wipe down equipment before and after use
  • Re-rack the equipment you use
  • Be safe, use a spotter
  • No dropping weights
  • No excessive noise when lifting
  • No chalk
  • Wipe down equipment after use
  • Share the equipment between sets
  • Equipment can be used only on the workout floor
  • Must follow the manufacturer’s warnings and instructions for any equipment you use
  • Personal workout equipment is not allowed
  • Personal training and/or coaching may only be performed by Fitness Connection staff
  • You must wear proper workout attire, including a shirt and athletic shoes
  • No staring, harassing, profanity or demonstrating aggressive behavior
  • Taking pictures or videos of other members without their consent is prohibited
  • Phone conversations and video chatting permitted in lobby area ONLY
  • No gym bags, backpacks, purses, motorcycle helmets, etc. on the workout floor
  • Personal speakers of any kind are not allowed anywhere within the facility
  • No children under 12 years old permitted on workout floor or equipment
  • Weights are not allowed on cardio equipment
  • We are not responsible for lost or stolen items
Do you accept children in diapers?

Yes, however, Fitness Connection Teammates will page the parent to change diapers and assist children not “potty-trained” in the restroom.

Do you accept health insurance or Medicare plans?

Yes! We are proud to partner with Trivity Health (also known as Silver Sneakers), ASHLink, Renew Active and Peerfit. See club for sign-up details.

Do you offer childcare?
  • Kids Club is available for children ages 3-11 years old for a two-hour limit.
  • You must be the parent or legal guardian of any child utilizing Kids Club services, enrolled in the FC Plus Plan and remain on the premises while your child(ren) are signed in
  • This service may not be available at all fitness centers 
  • Check the location nearest you to verify if Kids Club is available.
  • Hours vary by club. Check the location nearest you for Kids Club hours or please see the Front Desk teammate at your local Fitness Connection.
  • *Included in the FC Plus Plan.
Do you offer group fitness?
  • Group Fitness classes are available in-club and through FC On-Demand in the Fitness Connection app
  • Virtual Group Fitness classes and FC On-Demand are available to all Fitness Connection members
  • Instructor-led Group Fitness classes are available under the FC Plus Plan
  • For classes and schedules, please refer to the FC App or visit your local club’s page
Do you offer personal training?

Absolutely! We have expert trainers who focus on a positive body image and provide a built-in accountability partner to help you achieve the desired results. To get started, complete this form, and one of our professional trainers will contact you with the next steps!

Fit Flix
  • Remember that, like movie theaters, others would like to enjoy their time too
  • The usage of cell phones is not permitted
  • To ensure a pleasant experience for all members, please be considerate and keep conversations to a minimum
Group Cycle Room
  • You must wear proper workout attire, including a shirt and athletic shoes
  • Bikes used for classes only
  • Stereo equipment to be used by Fitness Connection staff only
  • No reserving bikes prior to class
  • No gym bags, backpacks, purses, motorcycle helmets, etc.
Group Fitness
  • Group Fitness Studios are strictly for group fitness class use
  • You must wear proper workout attire, including a shirt and athletic shoes
  • Stereo equipment to be used by Fitness Connection staff only
  • Do not remove Group Fitness equipment from room
  • No reserving spots prior to class
  • Class set up to be done no earlier than 15 minutes before class starts
  • No gym bags, backpacks, purses, motorcycle helmets, etc.
Guest Policy
  • A member may bring a guest with them every day. The same guest may only come once every four months. Some restrictions apply
  • Guests must be 18 years of age or older
  • Guests must present a valid state-issued I.D. with local residency when visiting a Fitness Connection facility
  • Premium amenities, including basketball courts and swimming pool, are reserved for members and paid day passes only
  • All guests must sign a waiver before working out
  • Guests can visit the club during regular club hours
Hours
  • Fitness Connection maintains the right to make reasonable changes to the hours and days of operation as deemed necessary
  • Please note that hours and available amenities may vary across different Fitness Connection locations
  • For specific details regarding gym facilities, Kids Club hours, and class schedules, we invite you to explore our website and visit the page about your desired club
  • To ensure optimal maintenance of our facilities, Fitness Connection reserves the right to close any club temporarily. Rest assured, all members will be promptly notified in the event of any required closures, regardless of the reason
  • Fitness Connection may be closed on legal holidays and during specific promotions or events
How can I connect other apps/devices?

Open the "Connected Apps" tile and select "link" next to the desired app/device. Follow the prompts to log into your connected app account.

How can I create a goal?

To create a personal goal, navigate to the Goal Center section within the app. Here, you can select your desired goal type, set a target, and determine the duration of the goal.

How can I edit/delete a workout?

To edit a workout, go to the "Workouts" tab, press and hold on the workout entry until an "Edit" button appears. For deleting a workout, swipe from right to left on the workout entry, and a red "delete" button will appear. Tap the delete button to remove the workout.

How can I log a workout?

There are three methods to record a workout:

  • Manual Entry: Open the "Record a Workout" tile, select "Manual Entry," and choose the workout type. You can then track the duration, distance, and calories burned.
  • xCapture: Use xCapture to take a picture of the cardio equipment display after completing your workout. Open the "Record a Workout" tile and select "xCapture." Ensure that your camera permissions are allowed in your phone's settings. Note that xCapture requires an adequate service or Wi-Fi connection.
  • Third-Party Apps: Connect third-party apps and trackers to the Fitness Connection app, such as Fitbit and MyFitnessPal. The complete list of compatible apps is in the "Connected Apps" tile. Please let us know if you need assistance connecting a third-party app.
How do I cancel my membership?

While we hate to see you end your fitness journey with us, you can cancel your membership in any of the following ways:

  • Contact our Member Services Team at 800-922-7898 during the hours of Monday – Friday, 8AM-6PM CST.
  • Visit your Fitness Connection location
  • Call your Fitness Connection location
How do I check in at the gym?

There are two options to access the club: 

How do I check my child(ren) into Kids Club?

The safety of you and your children is important to us, which is why members MUST provide their membership card or barcode and a valid state-issued photo ID to sign their child(ren) in/out of Kids Club, each visit. Only a parent or legal guardian can sign a child(ren) in or out of Kids Club and must remain onsite the entire time their child(ren) are signed in. Also, the same parent/legal guardian who signed in the child(ren) MUST be the one to sign them out.

How do I freeze my membership?

We get it…sometimes life gets busy. In certain circumstances, you may be eligible to temporarily freeze your membership for a short period of time. If this is something you would like to explore, please contact our Member Services Team at 800-922-7898 during the hours of Monday – Friday, 8AM-6PM CST.

How do I log into my account?

The Member Portal is available to view your transaction history, check-in activity, and updated personal/billing information. Before you log in for the first time, verify that your email address is on file with your club.

  • Locate your member number through your FC key tag or membership agreement to log in.
  • Your ID and Password are your FC key tag number. FC is capitalized.

From the FC website, choose your membership location – Texas, North Carolina or Nevada.

The system will ask for you to change your password the first time you log in.

How do I sign in?

Members can log in by creating an account and selecting their home club (the location where they initially signed up). You can then enter or scan your barcode to link your membership to your account.

How do I sign up for a 5-Day Free Pass?

It’s as easy as completing this form. Once complete, you’ll receive an email that you’ll print and take with you to begin your free trial!

How do I update my billing and/or personal information?
  • You can update your billing information by accessing the member portal. Your username and password are your key tag ID number. If you’re having trouble with your key tag, please click here for additional information.
  • Texas members can access the portal here.
  • Nevada and North Carolina can access the portal here.
  • You can also call or visit your home club for billing updates.
  • Please see one of our Front Desk Teammates if you require updates to your personal training billing.
How do I upgrade or downgrade my membership?

Stop by the Front Desk at your local Fitness Connection, and one of our EPIC Teammates will assist you.

How much does Kids Club cost?

Kids Club is included in the FC-Plus membership package and may not be available at all Fitness Connection clubs. Check the location nearest you to verify if Kids Club is offered.

How much does it cost to join?

Fitness Connection offers several membership options to meet your needs. We pride ourselves on making our memberships accessible and affordable for everyone. You can join at your local fitness center or sign up online. Please check our website for the most current prices available.

I am requesting a new password but not receiving the forgot password email.

The reset email is sent through an automated system. Ensure you haven't set any filters in your inbox that might block automated emails. Also, check the email associated with your account by visiting www.fitnessconnection.com> my account > select region. If you need help logging in to this account, you can visit https://fitnessconnection.com/account-setup/.

I am requesting a new password, but my temporary password doesn't work.

Temporary passwords are case-sensitive. Double-check that you've entered all characters correctly. When using copy/paste, extra spaces, which are considered characters, may be included and can prevent your password from working.

I am trying to log in, but the app indicates that my email already exists

This error occurs when your email is linked to another account (e.g., an old account, a guest account, another family member's account, etc.). Follow these steps to resolve the issue:

  • Sign in with your username/password
  • Select "OK" instead of "Get Help" when the error message appears stating that your email is already taken
  • Enter a different email address or contact support to update your email
  • Done! You will then be able to access the app.

I cannot see the summary of my third-party app on the "Dashboard" page. Are my accounts linked?

Please try the following steps to ensure proper account linking:

  • Log out and sign back into your third-party app account.
  • Log out of the Fitness Connection app and sign back in.
  • Please note that there may be a slight delay between when your workouts sync from the third-party app/device to the Fitness Connection app. If you continue to experience issues, contact us at digitalsupport@egym.com for assistance.

I don't use cardio equipment for workouts, but I still want to track them. How can I do that?

Not a problem. Utilize the "Manual" entry feature under "Record a Workout" to input your workouts manually. You can also link third-party tracking apps and devices to your account through the "Connected Apps" tab for automated workout tracking.

I forgot my passcode

Please select "Log In" and choose "Forgot your Password?" Enter your email address when prompted, and you will receive an email shortly with a new passcode.

I'm receiving an error stating that the app can't locate me in the system.
  • Ensure you have created an app account before logging in. 
  • Your email must match the email associated with your account.
  • Your home club should match the club where you originally signed up. If you continue to experience issues, contact the club, and they will provide assistance
Is Wi-Fi® available in your clubs?

Wi-Fi® is available at all our clubs. Please see our Front Desk teammates for details.

Is there a time limit?

Yes. Members may leave their children for two hours per day.

Is there an age requirement?

Kids Club is available for children ages 3-11 years old.

Kids Club

Your child(ren)s’ safety is important to us.

  • Only a parent/legal guardian may check child(ren) into Kids Cub (proof of guardianship may be required), and such parent/legal guardian must remain in the facility while a child is checked into Kids Club
  • The parent/legal guardian who checks a child into Kids Club must be the same parent/legal guardian to check a child out
  • Children showing signs of any illness are prohibited from entering Kids Club
  • Children may only be checked into Kids Club for a maximum of two (2) hours
  • There may be a wait time if the room is at capacity. The room is at capacity when the ratio of attendants to children is 1:10
  • All children checked into Kids Club must be a minimum of 3 years of age to a maximum of 11 years of age (proof of age may be required)
  • Children may not bring personal toys or electronics
  • No food/drinks allowed (includes baby bottles and sippy cups)
  • Teammates will not administer any medications, change diapers or assist children in the restroom
  • No bullying, physical contact, pushing, biting, fighting, or profanity
  • The child will be removed for the day if a parent is called to the Kids Club for behavioral issues
  • Fitness Connection reserves the right to suspend, restrict or terminate Kids Club privileges
  • Fitness Connection staff may modify, add to, or otherwise change these rules in their sole discretion
Locker Room
  • Secure all personal belongings in a locked locker
  • Lockers are for use while you are in the facility. You are not permitted to use lockers overnight. Items left overnight may be donated or disposed of.
  • Shut locker door after use and throw away all garbage
  • Please report any suspicious activity to management
  • No one under the age of 12 allowed in locker room area
  • Respect other people’s property and privacy
Member Check-ins

Safety and integrity are important to us.

  • Mobile App: Enhance your check-in experience with the FC App! fasttrack your check-in process by downloading the FC App at https://fitnessconnection.com/app-adoption/. Gain access to gym facilities, membership details, FC OnDemand workouts, monthly challenges, check-in activity tracking, and much more!
  • Keytag: If you opt not to download the FC App, you can get a keytag for $10. If your keytag is lost or stolen, replacement keytags are available for purchase.
  • Identification: Members acknowledge that sharing their membership card is strictly prohibited and will result in card confiscation. If a member allows someone else to use their membership card, a fee of $100.00 will be applied to the member's account, and their membership will be revoked.
  • Pictures: To expedite the check-in process, ensure convenience, and maintain member security, we request a photograph of all members
My favorite connected app/device is not visible. Will more be added?

We are continually expanding our list. Please inform us of your preferred app/device at digitalsupport@egym.com, and we will strive to include it.

My workouts appear duplicated.

If two connected apps are linked to each other and linked to your Netpulse account, duplicated workouts may occur in your workouts tab as both sources send data to EGYM.

Posting

Circulating or posting petitions, notices, circulars, or statements within or near Fitness Connection's facilities is strictly prohibited unless prior submission and approval by Fitness Connection's management have been obtained.

Sauna
  • Proper attire must be worn at all times
  • Do not pour any liquid of any kind on the sauna equipment
  • Please rinse off before entering the sauna
  • No shaving, loofahs, lotions, or creams of any kind allowed
  • No food or drink allowed
  • No gym equipment in the sauna
  • The steam temperature shouldn’t exceed 180 degrees
  • Please limit your session to a maximum of 10-15 minutes
  • Those with ANY medical conditions should seek physician approval before entering
  • Use by persons under 18 years of age is strictly prohibited
  • No use of herbal oils in the sauna 
  • No drying of personal items allowed
Steam Room
  • Proper attire must be worn at all times
  • Do not pour any liquid of any kind on the steam equipment
  • Please rinse off before entering Steam Room
  • No shaving, loofahs, lotions, or creams of any kind allowed
  • No food or drink allowed
  • No gym equipment in Steam Room
  • Do not touch the steam head or flow of steam, injury could occur
  • The steam temperature shouldn’t exceed 120 degrees
  • Please limit your session to a maximum of 10-15 minutes
  • Those with ANY medical conditions should seek physician approval before entering
  • Use by persons under 18 years of age is strictly prohibited
  • No use of herbal oils in Steam Room
Swimming Pool
  • Proper swim attire must be worn at all times
  • There is no lap swimming during any scheduled water aerobics
  • Only water aerobics participants in the pool during scheduled class time
  • Stretching mats, medicine balls, kettle balls, dumbbells, weight plates or any other type of exercise equipment is prohibited in pool/spa areas.
  • No food or beverages allowed inside the pool/spa
  • Everyone must rinse off their entire body along with swim attire before entering the pool/spa
  • Members 12-18 years of age must be accompanied by their parent or legal guardian while in the pool area
  • Children under 12 years of age are not allowed in the pool/spa
  • No running or diving into the pool
  • Class foam weights, noodles, and water gloves are not to be removed from the pool area
  • No personal radios or boom boxes are allowed on the pool deck at anytime
  • No profanity or fighting will be tolerated while in the pool area
  • No outside pool toys or floating devices are allowed in the pool
The camera button is greyed out when attempting to submit an xCapture.

When downloading the app, you are prompted to grant camera access permission. If you did not give the permission initially, there's no need to worry! Simply open your phone's settings, locate your gym's app, select it, and toggle the camera permission to the "on" position.

What amenities do you offer?

Fitness Connection is proud of our outstanding amenities, including but not limited to a hot sauna, basketball courts, group exercise classes, women’s workout area, Kids Club and a turf training area. 

  • Please note: amenities vary by location, and service fees may apply.
What are the hours for Kids Club?

Kids Club hours vary by location. Check the location nearest you to verify Kids Club hours.

What are your club hours?

Club hours vary by location. Please download the FC app and follow us on Facebook for any potential updates on our hours and other great news.

What if I don't have a barcode?

You can find your membership ID number on your membership agreement if you don't have a barcode. We sent a copy of your agreement via email during sign-up, and your member ID is mentioned in the subject line. If you're unable to locate your contract, please call the club and request your member ID.

What if I don't want my workouts to be highlighted on the Activity Feed?

To control your profile settings and privacy, go to the "Side Menu" and select "Privacy." From there, you can adjust the settings according to your preferences.

What is included in my membership?

No matter which membership plan you choose, you will enjoy unlimited access to our expansive, state-of-the-art fitness facility, which includes a wide range of cardio and strength training equipment, spacious locker rooms complete with saunas, and a women’s workout area. Additional amenities include group exercise classes, team training programming, a turf training area with a functional training rig, personal training, full-size basketball courts, and Kids Club with tablets, a mini basketball court, and a theater. Amenities may vary by location and membership packages.

What is included in the 5-Day Free Pass?
  • Guests are welcome to experience our expansive club, including the hot sauna, non-fee-based group fitness classes and turf training area.
  • Guests can visit the gym during normal club hours.
  • Premium amenities are reserved for members and paid day passes only.
  • Guests must present a valid state I.D. with local residency when visiting a Fitness Connection facility.
  • Guests must be at least 18 years or older.
  • Pass visits must be used in consecutive days.
What is proper gym etiquette?
  • It’s important to us that our members and guests always feel safe and comfortable during their workouts. Here are a few expectations we feel ensure everyone has the best workout possible:
  • Wipe down equipment after use.
  • Re-rack the equipment you use.
  • No dropping weights.
  • No excessive noise when lifting.
  • Share the equipment between sets.
  • Equipment can only be used on the workout floor.
  • Personal workout equipment is not allowed.
  • Personal training and/or coaching may only be performed by Fitness Connection teammates.
  • Must be fully clothed, including athletic footwear. No open-toed shoes.
  • No staring, harassing, taking pictures or video or fighting.
  • No children allowed on workout floor or equipment.
  • Weights are NOT allowed on cardio equipment or in the sauna.
  • No gym/workout bags, purses, motorcycle helmets, etc. on the workout floor or basketball /racquetball courts.
  • Personal speakers of any kind are not allowed anywhere within the facility.
  • No excessively loud phone calls on the fitness floor.
What is the Annual Fee?

A yearly fee is billed to maintain your membership at our fitness center.

What is xCapture?

xCapture is a feature that allows you to record your workout by capturing a picture of the cardio machine display. To use xCapture, open the "Record a Workout" tile and select "xCapture." Ensure that your camera permissions are enabled in your phone's settings.

When is the Annual Fee charged?

The Annual Fee bill date depends on your Fitness Connection start date. You can find this date on your membership agreement, through the member portal or by speaking with one of our Front Desk Teammates at your home gym.

Which apps/devices can I connect with?

For a complete list of apps to connect with, please refer to the "Connected Apps" tile.

FC REWARDS PROGRAM TERMS

WELCOME TO FC REWARDS

These Terms & Conditions (“Terms”) govern the FC Rewards Program (the “Program”) offered by Fitness Connection (“Fitness Connection,” “Company” or “We”).  By participating in the Program, you agree to these terms, our membership Terms & Conditions, and our Privacy Policy. For purposes of these Terms, (i) “Referring Member” means the existing member who provides their personal referral link or code and (ii) “Referred Member” means the person who becomes a member of Fitness Connection by using the Referring Member’s referral link or code.

ELIGIBILITY

The Program is currently open only to U.S. residents who are 18 or older, who maintain an active membership in good standing with Fitness Connection except for any person who has an employee membership or the equivalent thereof, including without limitation family members of employees on the same or similar membership type.

HOW TO PARTICIPATE/ENTER

Referring Member:

         To be eligible, a Referring Member must (i) be member of Fitness Connection, (ii) be a member of Fitness Connection in good standing as of the date on which the applicable reward is applied to their account, including without limitation not having any past due balances as of such date, (iii) complete the mobile app registration steps outlined below.

Mobile App Registration

1. Download and sign in to the FC App (available in the Google Play Store and Apple App Store)

2. Activate their personal referral link or code from within the FC App

3. Personally share referral link or code with potential members

Fitness Connection has the right to limit the number of times you may use or share your referral link or code. We want you to share your referral link or code and earn rewards, but referral links or codes must be used only for personal and non-commercial purposes. This means that you can share your referral link or code only with people you know. You agree that you will not:

  1. Duplicate, sell, or transfer your referral link or code in any manner or make it available to the general public (such as by printing it on business cards; posting it on a coupon website, job website or using it as part of a job application, including but not limited to the following website and applications Amazon, EBay, Fiverr, Craigslist, RetailMeNot, Reddit, Wikipedia, Gumtree, Moneysavingexpert, Groupon or using paid social media or paid search);
  2. Try to get Referred Members by spamming, bulk emailing, or sending large numbers of unsolicited emails. The only people you should be emailing are people you know personally;
  3. Use, display, or manipulate Fitness Connection intellectual property (such as our logos, trademarks, and copyright-protected works) in any way, except as to identify yourself as an Fitness Connection member;
  4. Create or register any (i) businesses, (ii) URLs, (iii) domain names, (iv) software application names or titles, or (v) social media handles or profiles that include the word "Fitness Connection" or any of Fitness Connection's other trademarks or any words that are confusingly similar to Fitness Connection's trademarks.
  5. Use Fitness Connection’s trademarks as your social media profile picture or wallpaper or use any of Fitness Connection's copyright-protected works (such as graphics, photos, images, drawings, and screenshots from Fitness Connection's website or app) without Fitness Connection's express written permission;
  6. Purchase keywords (including, but not limited to Google AdWords) that contain any of Fitness Connection's trademarks;
  7. Use automated systems or bots through any channel to distribute, post, or otherwise share your referral link or code;
  8. Use scripts or programmed or automatic dialers to send invites or otherwise share your referral link or code;
  9. Make misleading claims about Fitness Connection, use offensive/abusive content, create fake websites/webpages/social media profiles/apps, misrepresent your connection to Fitness Connection, or otherwise make any false or misleading statements to get a referee/invitee to use your link or code; or
  10. Use your referral link or code in any manner that violates the law or the rights of anyone else.

Remember, when you share your referral link or code, you should explain that you are an Fitness Connection referrer.

Referred Member:

1. Complete membership signup process using the unique referral link or code provided by a Referring Member

2. Continue to be a member in good standing on the day following the last day on which the Referred Member may by law cancel their membership (the “Eligibility Date”).

REFERRAL PROGRAM

Subject to these Terms, each Referring Member and Referred Member will be eligible for one or more of the reward(s) set forth in the table below:

Referring Member Reward | At least $5 off membership dues | At least $5 off from the Proshop (as defined below)

Referred Member Reward | At least $5 off membership dues | At least $5 off the Proshop

Each Referring Member is eligible to receive an unlimited number of referral rewards, so long as the Referring Member is not engaged in any restricted or prohibited activities with respect to generating Referred Members, including but not limited to.

The membership dues credit received by each of the Referring Member and the Referred Member will automatically be reflected in their respective account within twenty-one (21) business days of the Eligibility Date.

The ProShop credit received by each of the Referring Member and the Referred Member will be in the form of a unique coupon code that can only be used for purchases from the Fitness Connection ProShop accessible via the Mobile App or https://www.fitnessconnection.com/proshop (the “Proshop”). For each of the Referring Member and the Referred Member, the unique coupon code will be sent via electronic mail to the applicable electronic mail address reflected in their respective Fitness Connection membership account so long as such member has not opted out of receiving emails from Fitness Connection.

We may periodically offer temporary promotions through which you may be able to receive additional incentives for eligible referrals or for other activities. Any such promotion may be subject to additional terms, which will be disclosed at the time the promotion is offered.

HOW TO REDEEM INCENTIVES

Membership Dues Credit:

         Credits for membership dues will automatically be credited against the membership dues payable by the Referring Member and Referred Member, as applicable, within two billing cycles of the Eligibility Date. The membership dues credit will only be applied against amounts payable in connection with your membership, including your applicable membership dues, annual fee, and late fees.

ProShop Credit:

         The unique coupon code may only be redeemed for purchases from the ProShop. To redeem the credit, the Referring Member or Referred Member, as applicable, must enter their respective coupon code while checking out from the ProShop. The coupon code is only valid for one time purchase from the ProShop and must be used within ninety (90) days of receipt of such coupon code. Cannot be combined with any other coupons, discounts, offers, or promotions. Minimum purchase amount of $5.00 applies. Sales tax and shipping & handling do not qualify toward the minimum purchase amount. Cannot be used for prior purchases. Other restrictions may apply. No cash value.

GENERAL PROGRAM TERMS

Modification and Termination

We reserve the right to modify any of the terms and conditions governing the Program at any time, with or without notice, even though these changes may affect your ability to earn or redeem incentives under the Program. Modifications are effective immediately upon posting of the updated Terms. We also reserve the right to suspend or terminate the Program (in part or in its entirety) at any time, for any reason.

If we suspect that you have failed to comply with these Terms, engaged in fraudulent or inappropriate activity, make made purchases for a business or for resale, or otherwise try attempted to manipulate or unfairly benefit from the Program, as determined by us, in our sole discretion, we reserve the right to terminate your Program membership, prohibit you from participating in the Program, and take appropriate legal action. If we terminate your Program membership, you will not be able to redeem or otherwise use any Points remaining in your Points balance at the time of termination. 

Choice of Law

The Program is created under and governed by the laws of the state of Texas and is void where prohibited by law. We make no guarantees, warranties, or representations of any kind concerning the Program. By participating in the Program, you agree to release and hold Fitness Connection its parent, subsidiary and affiliate entities, and their respective officers, directors, employees, and agents harmless from and against any claim or cause of action arising out of participation in the Program, including, but not limited to: (a) technical errors that may prevent you from earning or redeeming incentives; (b) inaccuracies in your referrals balance; or (c) defect in any incentive or the Program.

Indemnification

By participating in the Program, you agree to defend, indemnify, and hold harmless Fitness Connection, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns (collectively, the “Fitness Connection Parties”) from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms.

MANDATORY ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR FINAL, BINDING INDIVIDUAL ARBITRATION AND A WAIVER OF ANY AND ALL RIGHTS TO PROCEED IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR COLLECTIVE ACTION. ARBITRATION IS FINAL AND BINDING AND SUBJECT TO ONLY VERY LIMITED REVIEW BY A COURT. THIS ARBITRATION CLAUSE SHALL SURVIVE TERMINATION OF THE PROGRAN AND THESE TERMS.

Applicability of Arbitration. 

This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of or in connection with the Program. Any dispute or claim between you and any Fitness Connection Party arising out of or relating to the Program or these Terms (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved on an individual basis through binding arbitration except that (a) you may take claims to small claims court if they qualify for hearing by such a court, (b) you or we  may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents), or (c) you or we may choose to pursue claims in court if the claims relate solely to the collection of any debts you owe to us (collectively, the “Excluded Disputes”).

The arbitrator shall decide all issues except (1) those that are specifically addressed herein, (2) those issues relating to the scope, validity, and enforceability of the Arbitration Agreement, and (3) any issues arising from or relating to the arbitrability of any dispute, all of which are for a court of competent jurisdiction to decide. These Terms and this Arbitration Agreement do not prevent you from bringing your dispute to the attention of any federal, state, or local government agency.

BY AGREEING TO ARBITRATION, YOU ARE AGREEING IN ADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVER MONETARY OR OTHER RELIEF IN ANY LAWSUIT FILED AGAINST ANY FITNESS CONNECTION PARTY ALLEGING CLASS, COLLECTIVE, AND/OR REPRESENTATIVE CLAIMS ON YOUR BEHALF. INSTEAD, BY AGREEING TO ARBITRATION, YOU MAY BRING YOUR CLAIMS AGAINST ANY FITNESS CONNECTION PARTY IN AN INDIVIDUAL ARBITRATION PROCEEDING.  IF SUCCESSFUL ON SUCH CLAIMS, YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR.  YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING WHETHER TO ACCEPT THIS AGREEMENT, INCLUDING THIS ARBITRATION AGREEMENT.

Pre-Arbitration Informal Dispute Resolution. 

You and we agree to make a good faith effort to resolve any dispute informally prior to initiating an arbitration proceeding.  Each party must provide an opportunity to resolve the dispute by providing a detailed description of the dispute; contact information (address, telephone number, email address, and account number if applicable); sufficient information to enable you or us to identify any transaction at issue; and a detailed description of (1) the nature and basis of any claims and (2) the nature and basis of the relief sought (including a detailed calculation of any financial relief sought).  Your notice to us must be personally signed by you (and your attorney if you are represented by legal counsel).  Our notice to you must be personally signed by a representative of a Fitness Connection Party (and our attorney if we are represented by legal counsel). You must contact us in writing or by electronic mail, at the information provided in the “Your Comments and Concerns” section herein. We will contact you at the most recent contact information that you have provided to us.

For a period of 60 days from the date of receipt of a completed notice from the other party, you and we will work together using reasonable, good-faith efforts to try to resolve the dispute.  If requested by us in connection with a notice initiated by you, you must personally participate in an individualized telephone settlement conference (and if you are represented by an attorney, your attorney may also participate) to discuss a potential resolution.  If requested by you in connection with a notice initiated by us, a representative of a Fitness Connection Party must personally participate in an individualized, telephone settlement conference (and if we are represented by an attorney, our attorney may also participate).  If the dispute is not resolved within this 60-day period (which period can be extended by agreement of the parties), you or we may request arbitration if the dispute cannot be resolved within sixty (60) days. Compliance with this informal dispute resolution process is mandatory and a condition precedent to initiating arbitration.

Any applicable limitations period (including statutes of limitations) shall be tolled while the parties engage in this informal dispute resolution process.

If the sufficiency of a notice or compliance with this informal dispute resolution process is at issue, such sufficiency may be decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed pending resolution of the issue.  The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration or the assessment or payment of arbitration fees. You or we may also elect to raise non-compliance with this informal dispute resolution process and seek relief with a process arbitrator (as applicable) or in arbitration.

Arbitration Rules and Forum. 

The arbitration of any dispute or claim shall be conducted by a sole arbitrator under the applicable rules for the American Arbitration Association (“AAA”), adr.org (or any successor to AAA), as modified by these Terms of Use. The AAA rules (“AAA Rules”) are available at https://www.adr.org/Rules. In the event AAA is unwilling or unable to hear the dispute, then either party can elect to have the arbitration administered by another mutually agreeable arbitration administration service that will hear the case.  You and we agree that these Terms evidence a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law. The federal or state law that applies to these Terms of Use will also apply during the arbitration.

The arbitration demand must be accompanied by a certification personally signed by you (and your attorney, if you are represented by legal counsel) if you are initiating the arbitration or by representative of a Fitness Connection Party (and our attorney, if we are represented by counsel) if we initiate the arbitration.  Such statement must state that you or we, as applicable, satisfied the pre-arbitration informal dispute resolution process.  By signing the certification, the attorney represents that to the best of their information, knowledge, and belief, formed after a reasonable inquiry that: (1) the arbitration demand is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims or other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after reasonable opportunity for further investigation or discovery.  The arbitrator shall be authorized to impose any sanctions available under Federal Rule of Civil Procedure 11 on the parties and/or their counsel.

Unless you and we agree otherwise, you may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. An arbitrator may not award relief in excess of or contrary to what these Terms provide, order consolidation or arbitration on a class-wide or representative basis, or award punitive damages or any other damages aside from the prevailing party’s actual damages, except that the arbitrator may award on an individual basis damages required by statute and may order injunctive or declaratory relief pursuant to an applicable consumer protection statute. In any arbitration applying the AAA Rules applicable to large/complex cases, the arbitrators must also apply the Federal Rules of Evidence, and the losing party may have the award reviewed in accordance with the review procedures set forth in the AAA Rules. Any arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction.

Payment of all filing, administration and arbitrator fees will be governed by AAA’s applicable rules, as modified by this Arbitration Agreement. AAA’s rules may be found on its website, adr.org, or by contacting AAA.  If the arbitrator finds that you cannot afford to pay the AAA filing, administrative, hearing and/or other fees and cannot obtain a waiver from the AAA, the Fitness Connection Party will reimburse them for you.  Notwithstanding anything to the contrary herein, if any Fitness Connection Party is required to pay your portion of the arbitration fee for this Arbitration Agreement to be enforceable, it shall do so. To the fullest extent permissible by law, the cost-shifting provisions of Federal Rule of Civil Procedure 68 shall apply, and shall be enforced by the arbitrator after the entry of an award.

Except as specifically provided herein, you may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location, except any dispute over $25,000 shall have an in-person or video hearing.  You and the Fitness Connection Party reserve the right to request a hearing in any matter from the arbitrator.  You and the Fitness Connection Party agree that your respective representatives will personally appear at any hearing (along with your respective legal counsel, if the parties are represented by legal counsel).  If an in-person arbitration hearing is required, then it will be conducted at a location that is reasonably convenient to you or at another mutually agreed-upon location.  Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

You and the Fitness Connection Party agree that we have a shared interest in reducing the fees and costs and increasing the efficiencies associated with arbitration.  Therefore, either party may negotiate with the AAA for reduced or deferred arbitration fees, and you and the Fitness Connection Party agree that the parties (and your and our counsel, if you and we are represented by legal counsel) will work together in good faith to ensure that arbitration remains cost-effective for all parties.

Authority of Arbitrator. 

The arbitration will be conducted by a single arbitrator.  The arbitrator will apply and be bound by these Terms of Use as a court would, and will adjudicate any Dispute according to applicable law and facts based upon the record, and not based upon any other basis. The arbitrator will decide the rights and liabilities, if any, of you and any Fitness Connection Party.  The arbitrator will have the authority to grant motions dispositive of all or part of any claim.  The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement).  The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded.  The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.  The award of the arbitrator is final and binding upon you and us, but shall have no preclusive effect in any other arbitration or proceeding involving a different party.

Additional Procedures for Mass Arbitration.

 If twenty-five (25) or more similar claims are asserted against any Fitness Connection Party by the same or coordinated counsel or are otherwise coordinated (and your claim is one such claim), you and any Fitness Connection Party agree that these additional procedures set forth in this subsection will apply.  You and any Fitness Connection Party also understand and agree that, in such event, the resolution of the dispute might be delayed. 

You and the Fitness Connection Party also agree to the following process and application of the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules.  Counsel for the claimants and counsel for the Fitness Connection Party shall each select ten (10) cases (per side) to proceed first in individual arbitration proceedings as part of a staged process.  The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of a staged process.  If the parties are unable to resolve the remaining cases after the conclusion of the initial twenty (20) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge, and the Fitness Connection Party shall pay the mediator's fee. 

If the parties are unable to resolve the remaining matters in mediation at this time, each side shall select twenty (20) cases (per side) to proceed to individual arbitration proceedings as part of a second staged process.  (If there are fewer than forty (40) claims remaining, all shall proceed.)  The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a staged process.  A single arbitrator shall preside over each case.  Only one case may be assigned to each arbitrator as part of a staged process unless the parties agree otherwise.  If the parties are unable to resolve the remaining cases after the conclusion of the forty (40) proceedings, the parties shall participate in another global mediation session before a retired state or federal court judge, and the Fitness Connection Party shall pay the mediator's fee. 

If the parties are unable to resolve the remaining matters in mediation at this time, this staged process shall continue with one hundred (100) cases proceeding at one time that are selected randomly or by the AAA in staged sets, until all the claims included in these coordinated filings, including your case, are adjudicated or otherwise resolved. Between staged sets of proceedings, the Fitness Connection Party agrees to participate in a global mediation session should your counsel request it in an effort to resolve all remaining claims.

Any applicable limitations periods (including statutes of limitations) and any arbitration fee deadlines shall be tolled for claims subject to these additional procedures from the time the first cases are selected to proceed until the time your case is selected, withdrawn, settled, or otherwise resolved.

Each arbitrator shall endeavor to issue their award within 120 days of their appointment or as swiftly as possible while ensuring fairness to the parties.

Counsel for the parties will meet and confer throughout this process in an effort to informally resolve the remaining claims, streamline procedures, address the informal exchange of information, modify the number of claims to be adjudicated in any given set of staged proceedings, and ensure the process remains fair and efficient for all parties.

A court of competent jurisdiction will have the authority to enforce this “Additional Procedures for Mass Arbitration” section of the Arbitration Agreement, including by enjoining the mass filing, the prosecution or administration of arbitrations, or the assessment or collection of AAA fees.

This subsection of the Arbitration Agreement and each of its requirements are intended to be severable from the rest of this Arbitration Agreement.  If, after exhaustion of all appeals, a court of competent jurisdiction decides that the staging process in this subsection is not enforceable, then the claims may be filed in arbitration and the payment of AAA filing, administration, case-management, hearing, and arbitrator fees will be assessed as the arbitrations advance and arbitrators are appointed rather than when the arbitrations are initiated.  You and we also agree that should the staging process in this subsection be deemed not enforceable as set forth above, your counsel and our counsel will work together in good faith, including with the assistance of a process arbitrator, to develop streamlined procedures for the adjudication of claims to reduce the costs and maximize the efficiency of arbitration.

Waiver of Jury Trial. 

YOU AND THE FITNESS CONNECTION PARTY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.  You and the Fitness Connection Party are instead electing that all disputes will be resolved by arbitration under this Arbitration Agreement, except as specified herein.  An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Arbitration Agreement as a court would.  However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

Waiver of Class or Consolidated Actions. 

YOU AND THE FITNESS CONNECTION PARTY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION IN COURT TO THE FULLEST EXTENT PERMISSIBLE BY LAW.  UNLESS YOU AND WE AGREE OTHERWISE, ALL DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER, EXCEPT AS DESCRIBED ABOVE.  In the event that this class or consolidated action waiver is deemed invalid or unenforceable neither you nor we are entitled to arbitration and instead claims and disputes will be resolved in a court as set forth below.

30-Day Right to Opt Out. 

You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out by contacting wecare@fitnessconnection.com, within 30 days after first becoming subject to this Arbitration Agreement.  Your notice must include your name and address, and an unequivocal statement that you want to opt out of this Arbitration Agreement.  Your notice must be personally signed by you.  If you opt out of this Arbitration Agreement, all other parts of these Terms, including the class action waiver and jury waiver, will continue to apply to you and remain in effect to the fullest extent permitted by law.  Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

Severability.  If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts will be of no force and effect and will be severed and the remainder of the Arbitration Agreement will continue in full force and effect.

Survival of Agreement. 

This Arbitration Agreement will survive the termination of your relationship with Fitness connection or any Fitness Connection Party.

Future Modifications to this Section Regarding Binding Arbitration:

Notwithstanding any provision to the contrary, we agree that if Fitness Connection or any Fitness Connection Party makes any future changes to this Arbitration Agreement section (other than a change to the mailing or email address), you may reject any such change by sending us written notice personally signed by you within thirty (30) days of the change to the address provided above.  This is not an opt-out of arbitration altogether.  By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement section.

IF FOR ANY REASON THIS ARBITRATION AGREEMENT IS DEEMED INAPPLICABLE OR INVALID, YOU AND WE BOTH WAIVE, TO THE FULLEST EXTENT ALLOWED BY LAW, ANY CLAIMS TO RECOVER PUNITIVE OR EXEMPLARY DAMAGES AND ANY RIGHT TO PURSUE ANY CLAIMS ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY. IF THIS ARBITRATION CLAUSE OR THE CLASS ACTION WAIVER SET FORTH IN THESE TERMS IS DEEMED INAPPLICABLE OR INVALID, THEN YOU HEREBY AGREE THAT ANY DISPUTE MUST BE BROUGHT IN THE STATE OR FEDERAL COURTS LOCATED IN COLLIN COUNTY, TEXAS AND YOU HEREBY CONSENT AND WAIVE ALL OBJECTIONS TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS.

Waiver and Severability

No waiver by Fitness Connection of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Fitness Connection to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Entire Agreement

These Terms, our membership Terms & Conditions, and our Privacy Policy constitute the sole and entire agreement between you and Fitness Connection regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Your Comments and Concerns

This Program is operated by Fitness Connection 2517 Midway Road, Carrollton, Texas 75006.

All notices, feedback, comments, requests for technical support, and other communications relating to the Program should be directed to: wecare@fitnessconnection.com

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