You have received this communication because we have identified an unpaid balance on your Fitness Connection account. Our primary objective is to maintain a positive and healthy relationship with you as a valued member of our community, and addressing this matter is crucial to that end.
We understand that life can sometimes lead to unintentional oversights, and we want to work together to resolve this situation amicably. Therefore, we are prepared to forgive any late fees associated with your account if you contact us immediately. You may preview your balance before calling us by visiting the member portal. If you have already made a recent payment, please accept our appreciation, and you may disregard this reminder.
Please be aware that if the balance remains unsettled, Fitness Connection retains the right to explore alternative means of recovering the outstanding amount, which may include involving a collections agency. To avoid this course of action, we kindly urge you to contact us promptly to address your account.
To facilitate the resolution of this matter and take advantage of the late fee waiver or address any potential discrepancies, please call our customer service line at 1-800-922-7898. When you speak with our representative, kindly reference this notice to ensure the late fees are waived. Our office hours are Monday to Friday, 8:00 AM CST to 6:00 PM CST.
It is important to note that unless you notify Fitness Connection directly to dispute the owed balance or any portion thereof, we will assume your agreement regarding the outstanding balance. This link serves as a notice and an offer to settle the balance with Fitness Connection. This communication is an attempt to collect the outstanding balance, and any information gathered will be used for that purpose.
We genuinely appreciate your prompt attention to this matter and remain committed to serving you with the highest level of care. Thank you for being a valued member of Fitness Connection.