Texas-Houston Mailing Address and Phone Number:
M-Th: 7 a.m. – 6 p.m. CST
F: 7 a.m. – 5 p.m. CST
PO Box 680768
Houston, TX 77268-0768
Member Services: 281-931-6609
Dallas/Austin Fitness Connection does not accept cancelation notice via the Internet.
Please contact customer support at 800-922-7898 for assistance and proper instructions for processing.
North Carolina & Nevada: Click Here to Manage Your Account: Update/Change Billing and Contact Info, View Billing History, and Agreements, Reserve Group X Classes (NV Customers Only)*
*Default login is Key Tag ID # found on the back of key tag used to check-in to the club.
The Corporate Office is closed on:
New Year’s Day
Martin Luther King Day
Friday after Thanksgiving
Easter: Normal Open – 2 p.m.
Memorial Day: Normal Open – 2 p.m.(Regular Hours Houston)
4th of July: Normal Open – 2 p.m. (Regular Hours Houston)
Labor Day: Normal Open – 2 p.m.
Thanksgiving: Normal Open – 2 p.m.
Christmas Eve: Normal Open – 4 p.m.
Christmas Day: Closed
New Year’s Eve: Normal Open – 5 p.m.
New Years Day: 8 a.m. – 8 p.m.
To fill out a change request form click here
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